The problem
Order issues and refund requests drown small support teams during sales.
The automation
Support inbox → AI triages → auto-refunds low-risk requests → escalates edge cases with full context.
Tools we wire together
- OpenAI
- Shopify
- Gorgias
- Slack
How we'd ship this for you
- 1. Free audit — 30-min call. We map your current workflow and confirm the savings estimate.
- 2. Fixed-scope blueprint — You get a written plan with the exact tools, timeline, and price.
- 3. Build in 1-2 weeks — Working automation live, with monitoring and a human-in-the-loop fallback.
- 4. Operate — Monthly tune-ups so the automation keeps paying off as your business grows.
Want this for your e-commerce brand?
Book a free audit and we'll show you exactly what to automate first.
Book my free audit