A 12-person B2B agency
Their inbound form was a graveyard. We built an agent that reads each lead, scores it, replies in their voice, and books straight into HubSpot.
22 hours back per week. Two reps redeployed to actual selling.
A small studio, not an agency
Quietly automate the work nobody enjoys doing.
Hi — we're Fascale. We sit down with small and medium businesses, figure out what's eating their week, and build the AI + integrations that take it off their plate. No dashboards you'll never open. No retainers you'll resent.
Tools we usually live in: OpenAI · n8n · Make · Zapier · Supabase · HubSpot · Slack · QuickBooks
A few things we believe
Software should disappear
The best automation is the one you forget exists. It just runs, quietly, and your team gets their afternoons back.
AI is a tool, not a strategy
We don't add 'AI' to things for the headline. We use it where it genuinely beats a script — and a script everywhere else.
Boring questions first
Where does your data live? What breaks at 2am? Who picks up the phone? We answer those before we write a line of code.
What we actually do
Six kinds of work we tend to be good at.
We're not trying to be everything to everyone. These are the pockets where, after a few years of doing this, we know what good looks like.
AI that does the reading
Assistants that wade through email, contracts, transcripts and notes — then hand you the two sentences that actually matter.
Glue between your tools
Your CRM, accounting, support desk and spreadsheets, finally talking to each other. No more copy-pasting between tabs.
Workflows you'll forget about
Onboarding, invoicing, reporting, follow-ups — set up once in n8n, Make or Zapier, then quietly humming in the background.
Reporting without the dashboards
A short morning email with what changed, what's odd, and what needs you. Built from your real data, not a generic template.
An inbox that mostly handles itself
Triage, summaries and drafted replies for support and sales mail. Your team only touches the messages that need a human.
Guardrails, not magic
Logs, fallbacks, and a human-in-the-loop wherever it matters. So when something weird happens — and it will — you know.
Stories from real desks
Small teams, real hours saved.
We won't pretend every project is a unicorn. These are three honest ones — what we walked into, what we changed, and what it meant.
An e-commerce brand
Orders, returns and supplier comms were spread across four tools. We wired them into one flow with sensible alerts when something's off.
Avoided two ops hires. Founder stopped checking Slack at 11pm.
A SaaS startup
Support email was the bottleneck. We trained an AI on their docs, drafted replies, and routed the tricky ones to the right human.
First response under 2 minutes. Customer reviews mention it.
How we work together
The whole thing, end to end.
Most projects go from first call to live workflow in under two weeks. Some take longer because they should — we'll tell you which yours is.
- 01
A real conversation
30 minutes, no prep, no deck. Tell us what's clogging up your week and we'll tell you honestly if we can help — or who can.
- 02
A short, plain-English plan
If it makes sense, we send a one-pager: what we'd build, what it costs, what it'll save, what could go sideways. No mystery line items.
- 03
We build, you watch
Weekly demos in your stack, not ours. You see it working before you sign off. If something feels wrong, we change it that week.
- 04
We stick around (lightly)
Monthly check-ins, monitoring, and a real human on Slack when something hiccups. No big retainer — pay for what you use.
Hello there
Tell us what's eating your week.
A real person reads every message. If we're a good fit, you'll hear back within a day with thoughts — not a sales sequence. If we're not, we'll usually point you to someone who is.
- No NDA needed for a first chat — we already know how to keep things quiet.
- Bring one painful workflow. We'll tell you on the call whether it's worth automating.
- If you'd rather email than book, the form on the right goes straight to the team.
or just send a note